Make sure you have filled out your order correctly, with right sizing and item. Both finger slots are the same size so make sure you measure the biggest finger you are going to wear the ring on.
Size: 5 = 15.6 millimeters = 1.56 centimeters
Size: 6 = 16.45 millimeters = 1.64500 centimeters
Size: 9 = 19.0 millimeters = 1.9 centimeters
Size: 10 = 19.9 millimeters = 1.99 centimeters
Please feel free to email us at: firstname.lastname@example.org. We are more then happy to answer all of your sizing & ordering needs.